Process Development Manager

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Job Level


Job Type

Full Time

Job Description

  • Determine and assess the impacts of introducing new or revised policies and procedures in ALAMI.
  • Develop written new policy and procedure updates and communicate to all employee.
    a. Incorporate all rules where applicable in the policies and procedures to meet Regulatory and Control Requirements. b. Embed system controls in the policies and procedures.
  • Establish policy standards; monitor documents to ensure policy standards are consistently applied.
  • Evaluate the effectiveness of existing policies and procedures, initiate enhancements as identified.
  • Serve as a focal point in ALAMI to ensure continuity, proper integration and implementation of new or revised policies and procedures.
  • Act as a resource for answering questions related to policies and procedures.
  • Lead the review and discussion of proposed policy changes recommended by other departments.
  • Recommend and develop process re-Engineering of the system transactions/functions for better customer service and faster turnaround time.


  • Experience and exposure on general banking/Fintech operations and services.
  • General knowledge of the organization, policies and procedures.
  • Excellent organizational and leadership abilities.
  • Outstanding communication and people skills.
  • Knowledge of industry‚Äôs legal rules and guidelines.
  • In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.).
  • Familiarity with MS Office and various business software

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